Post-Repair Participant Survey
Thank you for participating in our repair program. Your feedback helps us improve our services
Overall, how satisfied with the program?
2: Interaction with the Contractor
How would you rate your contractor’s professionalism?
How clearly did the contractor communicate timelines, next steps, and progress updates?
Did the contractor treat you and your household with respect?
How satisfied were you with the contractor’s quality of work?
3: Interaction with the Repair Manager / Program Staff
How responsive was your repair manager or program staff?
How clearly did the repair manager explain program processes and expectations?
Did you feel supported by the program team throughout the process?
4: Challenges & Frustrations
Did you experience delays during your repair project?
If delays or frustrations occurred, what contributed to them? (Select all that apply)
Please describe any frustrations you experienced during the project and how they affected you:
5: Outcomes & Final Thoughts
How satisfied are you with the final results of the repair(s)?
Do you feel the repairs improved your quality of life or safety at home?
Would you recommend this program to others?
Thank you for taking the time to share your experience with us!
