Program Participant Survey: Initial

Thank you for taking the time to share your feedback. Your responses help us improve our services and better support participants throughout the program.

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1. Application Process

Was the application process easy to follow?

Yes

Somewhat

No

Not sure / Prefer not to say

Optional Comments

2. Homeowner Handbook

Did you find the Participant Handbook helpful in understanding the next steps of the program?

Yes

Somewhat

No

I did not receive or review the handbook

Optional Comments

3. Communication with the Repair Counselor

Do you feel your needs and concerns were heard by the Repair Counselor?

Yes

Somewhat

No

Not applicable (I have not met with a Repair Counselor yet)

Optional Comments

4. Is this the first time you have participated in our Repair Program?

Yes

No

5. Your Story (Optional)

Would you like to share a little about yourself and your personal story that brought you to seek services from us?

Your response:

Thank you for your feedback!

Once your project is complete, we will provide a follow-up survey that will focus on your interactions with the Contractor, the Repair Manager, and the repairs that were completed.